Explore the various capabilities of the Octopods platform
Each seamlessly integrated with the Intercom platform
Our deep integration with Intercom means your channel chats are pure Intercom conversations.
You can use features such as tags, saved replies, and assignment rules, as you would with any other Intercom conversation.
All leads created by Octopods come with Custom Data Attributes (CDAs) that make it easier for your team to find, filter, and segment your users.
CDAs can also be used to create automatic assignment rules, making sure that each conversation gets to the right person.
If any of your existing users contacts you through an SMS or WhatsApp channel, we automatically attach that conversation to them, so you don't have to worry about duplicates in your contact list.
Proactively communicate with your users, even if they've yet to initiate a conversation with you.
We provide additional context for each Octopods conversation, so you'll have all the information you need without leaving the Intercom inbox.
Manually merge your new lead with any existing user.
Get up and running in only a few minutes.
Made with️ ❤️ in Dublin, Cork, and Calgary 🇮🇪🇨🇦
© 2021 OCTOPODS SOFTWARE SYSTEMS LIMITED. All rights reserved.