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pricing
Pricing that suits your messaging needs
Flexible pricing for teams scaling messaging on Intercom or HubSpot.
Instagram is included in Omnichannel pricing, with no separate rate.
Self-serve
For small, growing teams
Starts at$49/mo
WhatsApp starts at $99/mo. Billed monthly.
Start free trialIncludes 1 channelAdditional channelsOmnichannel$39/moWhatsApp$99/mo- 50k messages per paid channel/mo, pooled
- Unlimited Intercom workspaces
- Unlimited users
- Self-guided onboarding
- Standard support
- Standard API limits
- RECOMMENDED FOR SCALE
Premium
Personalized onboarding, more control, less limits
Starts at$750/mo
Billed annually
Includes 1 channelAdditional channelsOmnichannel$39/moWhatsApp$99/mo- 50k messages per paid channel/mo, pooled
- Unlimited Intercom workspaces
- Unlimited users
- White-glove onboarding (calls + training)
- Priority support
- 5x API rate limits
- 2 hours technical consultation
Calculate your price
Select channels
WhatsApp
Instagram
Telegram
Telegram Personal
Facebook
SMS
Slack
TikTok
LINE
WeChatMessaging volume
50,000 messages per paid channel per month, pooled across your account. Suitable for small teams.
Messaging volume (included)0 messages
Additional volume (add-on)Premium plan only
Total volume0 messages
Self-serve plan
Add a channel
Compare plans
| Feature | Self-serve | Premium |
|---|---|---|
| Price | Starts at $49/mo WhatsApp starts at $99/mo. Billed monthly | Starts at $750/mo Billed annually |
| Channels | 1 channel included | 1 channel included |
| Additional channels | $39/mo (Omnichannel) $99/mo (WhatsApp channel) | $39/mo (Omnichannel) $99/mo (WhatsApp channel) |
| Intercom workspaces | Unlimited | Unlimited |
| Users | Unlimited | Unlimited |
| Messaging volume | 50k messages per paid channel/mo, pooled | 50k messages per paid channel/mo, pooled |
| API rate limit | 60 requests/min, 5k/day | 300 requests/min, 25k/day |
| Onboarding | Self-guided | 3 calls + 1 team training session |
| Support | Standard support | Priority support |
| Check-ins | - | Quarterly |
| Technical consultation | - | 2 hours included |
| New features | As released | Early access |
Premium add-ons
Available for Premium plan customers
| Add-On | Price | Details |
|---|---|---|
| Custom workflow | $600 each | 5 hours of technical work per workflow |
| Additional consultation hours | $150/hr or 5-hr pack for $600 | API/webhook setup, automation design, integration help |
| Additional volume | $100/mo per additional 25k messages | For high-volume customers |
| WeChat Service Account registration | $2000 one-time fee | Handheld activation – end-to-end guidance and onboarding for one WeChat Service Account |
short answers
Octopods pricing FAQs
Instagram, Telegram, Telegram Personal, Facebook, SMS, Slack, TikTok, WeChat and LINE use Omnichannel pricing. Instagram has no separate channel rate. WhatsApp is priced separately.
Yes. You can combine Instagram and other Omnichannel channels with WhatsApp in the same workspace.
Yes. An account can have up to 50 channel subscriptions, and each number, bot or account is one channel. Providers set their own limits too: Meta allows up to 20 phone numbers per verified business, and Telegram up to 20 bots per account.
Yes. You can upgrade at any time. Your data and channels carry over.
Yes. Self-serve plans start with a 7-day free trial, no credit card required. Telegram Personal isn't included in the trial.
Premium is billed annually, from $750 a month. Self-serve plans, including the Intercom WhatsApp connector, are billed monthly.
Messages keep flowing; there's no hard stop. We email you a warning as you get close, and on the 1st of the next month we bill the overage at $100 per extra 25,000 messages beyond your included messages.
No. It's one shared pool for your account. Each paid channel adds 50,000 messages a month to the pool, so 3 paid channels give you 150,000 messages to share, and one busy channel can use more than the others. Both customer messages and your team's replies count.
pricing guides
WhatsApp and SMS pricing for Intercom and HubSpot
Compare the full Intercom WhatsApp price, HubSpot WhatsApp cost and SMS cost, including platform plans and provider fees.
- HubSpot WhatsApp integration pricingfrom$49/mo per number+ your HubSpot plan and Meta's message fees
- Intercom WhatsApp integration pricing$99/mo per number+ your Intercom plan and Meta's message fees
- HubSpot and Intercom SMS pricingfrom$49/mo per Twilio number+ Twilio's own charges
Billing help:Subscription plansFree trialMessaging limitsAdd-ons and overages
Try Octopods free for 7 days, then pay per channel.
Octopods pricing is per connected channel: from $49 a month, $39 for each additional channel, and $99 a month per WhatsApp number on Intercom.
7-day free trial, no credit card required.