Flexible pricing designed for teams scaling messaging on Intercom or HubSpot
For small, growing teams
WhatsApp & Instagram start at $99/mo. Billed monthly.
Personalized onboarding, more control, less limits
Billed annually
10,000 messages per channel per month included. Suitable for small teams.
| Feature | Self-serve | Premium |
|---|---|---|
| Price | Starts at $49/mo WhatsApp & Instagram start at $99/mo. Billed monthly | Starts at $750/mo Billed annually |
| Channels | 1 channel included | 1 channel included |
| Additional channels | $39/mo (Standard channel) $99/mo (WhatsApp/IG channel) | $39/mo (Standard channel) $99/mo (WhatsApp/IG channel) |
| Intercom workspaces | Unlimited | Unlimited |
| Users | Unlimited | Unlimited |
| Messaging volume | 10k messages/channel/mo | 50k messages/channel/mo |
| API rate limit | 60 requests/min, 5k/day | 300 requests/min, 25k/day |
| Onboarding | Self-guided | 3 calls + 1 team training session |
| Support SLA | Standard support | Priority support |
| Check-ins | - | Quarterly |
| Technical consultation | - | 2 hours included |
| New features | As released | Early access |
Available for Premium plan customers
| Add-On | Price | Details |
|---|---|---|
| Custom workflow | $600 each | 5 hours of technical work per workflow |
| Additional consultation hours | $150/hr or 5-hr pack for $600 | API/webhook setup, automation design, integration help |
| Additional volume | $100/mo per additional 25k messages | For high-volume customers |
| WeChat Service Account registration | $2000 one-time fee | Handheld activation – end-to-end guidance and onboarding for one WeChat Service Account |
A standard channel is any channel that is not WhatsApp or Instagram. Currently, standard channels are Telegram, Facebook, SMS, Slack, TikTok, WeChat, and LINE.
Yes. You can use any combination of standard channels and WhatsApp or Instagram in the same workspace.
Yes, you can.
Yes. You can upgrade at any time. Your data and channels carry over.