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official Intercom partner

Connect WhatsApp to your Intercom Inbox

Reply to every messaging app from your Intercom inbox.

Install on IntercomBook a demo
  • No credit card required
  • 7-day free trial
Octopods connects Instagram, Messenger, WhatsApp, Telegram, TikTok, Slack, Viber, Twilio SMS, WeChat to Intercom. Customer messages flow through Octopods into your inbox, and your replies flow back to the customer's channel. Microsoft Teams, Discord, RCS are shown as coming soon.

trusted by Intercom teams

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inside the inbox

Built for Intercom agents

Native Intercom Inbox App

Customer details and channel context, right inside the conversation.

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Contact matching

Intercom contacts matched to messaging channels, automatically.

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Proactive messaging

Message customers first, with every reply in one conversation.

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Fin AI on every channel

Fin resolves up to 50% of support volume on messaging apps.

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every channel

Connect the channels your customers use

three quick steps

Get started in minutes

  1. 1step 1

    Install Octopods

    Find us on the Intercom App Store

  2. 2step 2

    Connect channels

    Pick the apps to add to your inbox

  3. 3step 3

    Start chatting

    Messages from every app land in Intercom

See how it works

"Great. I had great support when implementing. And it's super helpful having access to the trial so I could test it and try it to discover it's true potential."

Tania C.Sr Sales & Operations Manager, Financial ServicesRead on Capterra

short answers

Frequently asked questions

No. Intercom remains your inbox and system of record. Octopods does not replace or duplicate it, it only connects messaging channels to Intercom so conversations appear where your team already works.

No. With Octopods, you can connect your messaging channels to Intercom in a few clicks. No coding or backend work needed.

Intercom integrates with a wide range of tools across CRM, marketing, support, and automation. For messaging apps, Octopods allows you to connect channels like WhatsApp, Instagram, Twilio SMS & more, all directly into your Intercom inbox.

Yes. Octopods is an official Intercom app partner and is built on official, supported APIs, with data encrypted at rest and in transit. This ensures reliable syncing and long-term compatibility.

Yes Octopods enables Fin AI on messaging channels. By syncing messaging conversations into Intercom, Octopods allows Fin AI to work on WhatsApp and other supported messaging channels just like it does for email or live chat. This means AI-powered replies, automation & workflows can be applied consistently across channels.

Ready to connect messaging apps to your Intercom inbox?

Set up the integration with full support from our team

Get startedAvailable on the Intercom App Store