Octopods: Intercom Slack integration. Connect Intercom to Slack.

Intercom + Slack integration

Receive and respond to your Slack messages right in Intercom

Slack icon connected to Intercom icon via Octopods icon

Screenshot of messages synchronized between Slack and the Intercom web app

Send and receive messages from the comfort of your Intercom inbox

Our deep integration with Intercom means your channel chats are pure Intercom conversations.

You can use features such as tags, saved replies, and assignment rules, as you would with any other Intercom conversation.

Send and receive messages to and from Intercom

Organize your inbox using assignment rules

Custom Data Attributes

All leads created by Octopods come with Custom Data Attributes (CDAs) that make it easier for your team to find, filter, and segment your users.

CDAs can also be used to create automatic assignment rules, making sure that each conversation gets to the right person.

Learn more about Octopods CDAs →

Assignment rules configuration for Slack messages

Secure and reliable

We know how hard it is to ensure the privacy of your communications across every platform out there. That's why we don't retain your conversation data.

See our privacy policy, terms, and GDPR information →