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Twilio SMS IntegrationReceive Twilio SMS inside HubSpot
Twilio SMS → HubSpot
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AS
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Millions of texts synced to HubSpot every month
Does this sound familiar?
SMS conversations disconnected from your CRM.
- Twilio SMS conversations live outside the HubSpot Inbox
- Messages aren't connected to contacts or customer records
- Teams switch tools to track and reply to SMS inquiries
- Customer context gets fragmented across systems
Bring Twilio SMS into HubSpot
Octopods connects your Twilio phone numbers directly to HubSpot so all SMS conversations appear in one place.
Why teams use Octopods for HubSpot + Twilio
SMS that works like a native HubSpot channel
Twilio SMS in the HubSpot Inbox
- Receive and reply to Twilio SMS messages directly from your HubSpot Inbox or Help Desk
- Automatic contact matching & creation based on phone numbers
Multiple phone numbers, one workspace
- Connect as many Twilio phone numbers as you need to the HubSpot Inboxes you choose
- Route different numbers to different teams
No sign-in required
- Install the integration in HubSpot and get started immediately
- Octopods creates your account automatically using your HubSpot email
SMS Message
+1 (555) 123-4567
Open
Hi, I'd like to check on my order status. Order #12345
You
Hi! Let me look that up for you. Your order shipped yesterday!
Delivered 2:15 PM
Contact matched
CS
Synced to HubSpotHow teams use the Twilio + HubSpot integration
SMS conversations, fully connected to customer context
Customer Support
Handle SMS inquiries from HubSpot with full conversation history and contact context
Inbound Inquiries
Track and respond to incoming SMS messages without switching tools
Ongoing Communication
Keep SMS conversations connected to the customer journey already tracked in HubSpot
Frequently asked questions
Common questions about the Twilio SMS HubSpot Integration
Ready to integrate Twilio SMS with HubSpot?
Connect your Twilio numbers in minutes
Available in the HubSpot App Marketplace