Bring the most popular messaging apps into Intercom
Trusted by 5000+ teams worldwide
Having conversations on too many channels?
Your team shouldn’t have to switch between messaging apps just to support customers
Disconnected channels
- ✕Teams switch between WhatsApp, Telegram, SMS & more channels just to reply
- ✕Messaging conversations live outside Intercom or HubSpot, breaking workflows and automation
- ✕Fin AI, Breeze AI, bots, and workflows don’t apply to conversations on messaging apps
- ✕Managers can’t see response times, volume, or workload across apps
Bring messages into Intercom or Hubspot
- Works natively inside Intercom & HubSpot. No extra app or inbox to manage
- Messages from different channels flow into your existing workflow
- Fin AI & Breeze AI work out of the box across every messaging channel
- Teams & managers get full context, visbility & control
From customer support to sales follow-ups
Teams use Octopods to manage conversations, automate workflows & maintain customer history across messaging apps
Customer service
Support customers across messaging apps without leaving your support platform
Sales & follow-ups
Reply to leads on channels they prefer while keeping conversations synced
Omnichannel messaging
Bring all your messaging apps into one consistent workflow without adding another inbox
Why teams love Octopods
Extend Intercom or HubSpot with messaging channels your customers use
Intercom & HubSpot partner
Octopods is an approved app partner for both Intercom and HubSpot, built to work natively within the platforms & supported by official integration frameworks
Omnichannel connection
Bring all customer conversations from different messaging apps into the support platform your team already uses
Official, secure APIs
Built on official, fully verified APIs with enterprise security standards to ensure reliable, compliant messaging at scale
Native platform workflows
Use Intercom or HubSpot features like assignments, internal notes, tags, and handoffs across messaging channels, without introducing a new tool or workflow
Automation & AI ready
Use Fin AI, Breeze AI, bots, SLAs & HubSpot workflows across messaging channels, just like email or live chat.
Analytics & visibility
Get visibility into conversations, team workload, response times & customer history inside Intercom or HubSpot, across all connected messaging channels.
Trusted by support leaders across 15+ industries
MarketplaceGreat experience, easy to manage
"Great. I had great support when implementing. And it's super helpful having access to the trial."
Very useful tool
"Very easy to use and setup. Met our needs and filled a gap we had."
MarketplaceAmazing for centralising your support channels.
"Really positive experience, the support team are great and reply very quickly. Installation was easy."
Great tool to make customer support via WhatsApp Scalable
"a great tool to connect your WhatsApp"
MarketplaceGreat experience, easy to manage
"Great. I had great support when implementing. And it's super helpful having access to the trial."
Very useful tool
"Very easy to use and setup. Met our needs and filled a gap we had."
MarketplaceAmazing for centralising your support channels.
"Really positive experience, the support team are great and reply very quickly. Installation was easy."
Great tool to make customer support via WhatsApp Scalable
"a great tool to connect your WhatsApp"