Telegram Integration for Intercom
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    Telegram Bot integration

    The fastest way to bring Telegram into Intercom

    Octopods connects your Telegram Bots to your Intercom inbox so your team can reply to all messages from one place.

    Official Bot API
    7-day free trial
    Intercom

    Telegram → Intercom

    JD
    AS
    MK
    RL

    Millions of Telegram messages managed monthly

    Does this sound familiar?

    Customers message you on Telegram. Your team lives in Intercom.

    • You don't have a single source of truth for customer conversations
    • You only have visibility into Intercom, not other messaging channels
    • You can't use your Intercom workflows on other messaging apps
    • You struggle to catch up with all the tools you're using

    Connect Telegram Bots to Intercom

    Support your customers on Telegram without leaving Intercom

    1

    Connect

    Enter your Telegram Bot Token into Octopods, and connect the two platforms in seconds

    2

    Sync

    Messages incoming to your Telegram bots instantly show up in Intercom

    3

    Go Live

    Reply to your customers from Intercom, and they get the messages in Telegram

    Connect Octopods

    1. Connect

    Enter your Bot Token

    Why use Octopods for Telegram + Intercom integration?

    The most secure way to bring Telegram conversations into your customer service platform

    Multiple bots, one connection

    • Connect all the Telegram Bots you create through Bot Father to a single Intercom inbox
    • Reply to messages from all bots from Intercom inbox

    Intercom workflows across messaging apps

    • Bring Intercom's full workflows to Telegram
    • Use assignment rules, tags, macros, notes, SLAs, & reporting

    Most secure integration

    • Built on official APIs
    • Secure data handling
    Support Bot
    via Telegram
    Open
    Hi! Can I get help with my order status?
    You
    Of course! Let me look that up for you. What's your order number?
    Seen 10:42 AM
    Bot: SupportBot
    AS
    Assigned to Support

    How teams use the Telegram Intercom integration

    See how support and sales teams benefit from managing Telegram conversations inside Intercom

    Customer service

    Manage customer inquiries from Telegram inside the Intercom inbox

    Lead capture

    Turn Telegram inquiries into Intercom leads with automatic contact creation and routing

    Account updates

    Send order updates or notifications in a channel customers actually read

    Frequently asked questions

    Common questions about the Intercom Telegram Integration

    Ready to integrate Telegram with Intercom?

    Sync all Telegram conversations to your Intercom inbox in a few minutes

    Available on the Intercom App Store