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new chrome extension

Reach out to customers without leaving Intercom

A free Chrome extension that adds a proactive messaging side panel to your Intercom inbox.

Install Reach - it's free
Octopods Reach Extension

works on top of your inbox

IntercomIntercom
WhatsAppWhatsAppSMSSMS

Available for Intercom. On HubSpot, Reach can search and merge contacts, but can't send messages.

how it works

Reach customers in 3 simple steps

Search contact
1

Search your contact

By name, phone, email or User ID, or straight to any number.

Select channel
Select template
2

Pick your channel and template

WhatsApp or SMS, with your approved templates.

Personalize and send
3

Personalize and send

Fill variables from CRM properties, preview, and send. A new Intercom conversation opens automatically if none exists.

small extras

More in the side panel

  • Merge users

    Merge a Lead into a Contact without leaving the extension.

  • Full messaging history

    See every proactive message sent before sending another.

  • Multi-workspace support

    Switch Intercom workspaces with no re-login.

what teams say

"Reach makes proactive outreach incredibly fast. We manage all our WhatsApp templates from Intercom in minutes"

- Early Access Customer

coming next

A complete outreach toolkit, right in your browser

  • Rich outbound
  • Schedule send
  • WhatsApp Calls
Upcoming features

get started

Takes minutes

  1. 1step 1

    Log in to your Intercom workspace

  2. 2step 2

    Install Reach from the Chrome Web Store

  3. 3step 3

    Log in with your Octopods workspace

  4. 4step 4

    Start sending

Note: Requires an existing Octopods account. Sign up now

Already in Intercom? Reach out from there too.

Send WhatsApp templates and SMS to any contact in seconds.

Install Reach - it's freeQuestions? Talk to us