Receive and respond to your MessageBird SMS messages right in Intercom
Our deep integration with Intercom means your channel chats are pure Intercom conversations.
You can use features such as tags, saved replies, and assignment rules, as you would with any other Intercom conversation.
All leads created by Octopods come with Custom Data Attributes (CDAs) that make it easier for your team to find, filter, and segment your users.
CDAs can also be used to create automatic assignment rules, making sure that each conversation gets to the right person.
We provide additional context for each Octopods conversation, so you'll have all the information you need without leaving the Intercom inbox.
Manually merge your new lead with any existing user.
Proactively communicate with your users, even if they've yet to initiate a conversation with you.
If any of your existing users contacts you through an SMS or WhatsApp channel, we automatically attach that conversation to them, so you don't have to worry about duplicates in your contact list.
We know how hard it is to ensure the privacy of your communications across every platform out there. That's why we don't retain your conversation data.
Get up and running in only a few minutes.
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